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How to Delete an Order / Invoice?

Written by Charlie Troccaz
Updated over 3 weeks ago

Before proceeding with the Delete action for a record in the Billing module, it is important to know that deletion is permanent and it will not be possible to recover the information afterwards.

  • To be able to delete, you must have the Delete right for the Billing module (Admin Interface > tab Managers/Roles > account/role record > section Modules & Configuration keys > check the checkbox at the intersection of the row Billing Module and the column Delete) See tutorial Create and configure a manager account

  • To avoid accidental data loss, we prevent the deletion of a record containing linked data, so it is necessary to follow a specific order to successfully delete a record.

Hierarchy to Follow:

  1. Start by deleting the invoices

  2. Then you can delete the order

1 - Delete the Invoice

Billing > Invoices view

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2 - Delete the Order

Billing > Orders view

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