In this article, we will provide you with tutorials and a webinar that will enable you to manage your client relationships, from prospecting to signing a business opportunity.
Advice
If you need further assistance, please don't hesitate to get support from our coaches and ask for a training budget tailored to your needs.
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Creating your companies & contacts
Three options are available.
From LinkedIn
If you use Chrome or Firefox, we recommend installing our LinkedIn extension to create your contacts directly from this platform.
Via import
If you have a large volume of data that is usable, then we suggest using the import feature.
Manually
If you prefer to manually create your companies and contacts, please refer to the following tutorials:
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Qualifying your contact cards
Qualifying email addresses and phone numbers is essential for effective communication and to benefit from number recognition via the BoondManager mobile app.
However, if you need to quickly find contacts for sending emails or CVs (for example, during intercontract periods), you'll need to go further with qualifying your cards.
Using Activity areas & Tools
Qualifying these two fields will allow you to indicate what your contact is looking for, thereby conducting more efficient searches.
How to configure Activity areas and Tools?
You need access rights to the Administration, to then go to Global Settings > HR and Sales Evaluations tab.
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Managing your Opportunities & Positionings
To learn all about creating and qualifying your business opportunities and collaborator positionings, read the article about managing opportunities which will lead you to the relevant webinar and dedicated tutorial.
📖 Link to the dedicated tutorial 📖
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Communicating with your contacts
BoondManager will simplify your communication with prospects and clients.
To optimize communication, you should:
synchronize your account with Emailing to:
send and archive your campaign or push messages,
create your email templates and share them with your collaborators
Caution
BoondManager is not an email campaign tool. Sent emails come from your mailbox. We recommend limiting yourself to a maximum of 30 simultaneous emails to avoid being considered as spam.
install the BoondManager mobile app to be able to:
benefit from phone number recognition,
never waste a minute to document your appointments,
manage your activity in real-time with dashboards, etc.
Tips
In order to make your daily tasks easier, here are some tips and tutorials to go further in managing your sales:
Using the Contacts view in your CRM
Configuring your columns to display the last action related your card
Using filters and searches to narrow down the relevant cards
Creating your actions directly from the Overview tab
Using action templates to save time and increase efficiency
Using navigation controls to switch contact cards when making calls
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Tracking your activity
To track your activity, several features listed below will be useful:
Using task lists to show your managers the process to follow in managing and tracking your opportunities
Checking your Alerts at the end of the day to ensure that you've handled your To-do-list properly
Monitoring the progress of your opportunities and positionings with the KANBAN view:
on the Opportunities module to monitor your active opportunities
on the Positionings module to track the progress of your candidates/resources in the client process
Good to know :
You can use filters to exclude non-active states. This allows you to have a concise and clear view of your ongoing opportunities and positionings.
Using the Reporting module > Synthesis - Commercial view
Last but not least: Configure your Dashboards with the perfect dashboard for Sales teams. 😉