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Products - Everything You Need to Know

Written by Charlie Troccaz
Updated over 3 weeks ago

The "Products" module allows you to manage your product catalog, whether products are sold individually or by subscription.
It enables you to view all your products as well as the Opportunities and Projects associated with them. You can assign your products to Opportunities, then convert them into Sales Projects. From a Product Sales Project, you can formalize your orders and track your billing.


Create a product

Products > Button +

Créer un produit.png
  • On the product card displayed on the screen, enter the name, reference, state (in progress or archived), and the full description of the product

  • Enter the type (unit or subscription) and the rate of the product in the additional information

  • Click the "Save" button or press the "Enter" key on your keyboard


Create a product sales opportunity

Create the opportunity

CRM > Contact card > Opportunities tab

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  1. Make sure you have created your Product card from the Products module (otherwise, please refer to the Create a product chapter)

  2. Go to the relevant CRM contact card for the opportunity, go to the Opportunities tab, and click the "Create opportunity" button

Qualify the opportunity

Opportunities > Opportunity card > Information tab

Nouveau besoin produit.png

We recommend prioritizing the following:

  • The Type

  • The Title

  • The State

  • The Description

  • Enter all relevant information related to the identified opportunity (state, source, duration, projected turnover, etc.)

  • Set up a "Reminder" action to ensure proper follow-up of the opportunity (see Manage actions and reminders)

Opportunities > Opportunity card > Positioning tab

Assign a product to your opportunity.

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By clicking the "Create positioning" button, a workflow appears.

Créer un positionnement produit.png

It allows you to assign a product to your opportunity. You just need to select the product and add it to your positioning.


Convert a "Product" opportunity into a project

Opportunities > Opportunity card > Information tab

Simply change the State of your opportunity to Won.

Besoin produit gagné.png


Qualify a Product Sales Project

Qualify the general project information

Projects > Project card > Information tab

Référence projet produit.png
  • Enter the project reference

  • If needed, add relevant documents as attachments

Qualify the Product Sales card(s)

If it is a unit product sale

Projects > Project card > Deliveries tab > Delivery card

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  1. Qualify the sale date

  2. Enter the unit sale rate

  3. Indicate the quantity sold

  4. Optionally, specify a title for this Sales Delivery

If it is a product sale with a subscription

Projects > Project card > Deliveries tab > Delivery card

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  1. Qualify the subscription dates, then save; the tool will suggest a quantity to invoice based on the entered period and the type of subscription for the sold product. If it is a "monthly sale" product over a 12-month period, the tool will suggest quantity 12

  2. Enter the unit sale rate

  3. Indicate the number of months/quarters/semesters/years sold

  4. Optionally, specify a title for this Sales Delivery


Create an order for a product sales project

To generate invoices on BoondManager, you first need to create the client order, which will allow you to prepare/automate your invoice generation. The order is, in a way, the "digital contract" on BoondManager.

Order creation

Projects > Project card > Deliveries tab

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After qualifying your sales project:

  • Check the Delivery card(s) you want to associate with your order

  • Click "Create order"

Order qualification

Projects > Project card > Billing tab

Commande projet produit.png
  • Enter the order number, either your order number provided by your client or your internal reference if the client does not provide an order reference

  • IMPORTANT "Order Turnover" (the order amount). By default, the tool will take the signed turnover listed on the deliveries linked to the order. It is important to fill in this field to get a billing delta between the order and what you have invoiced

  • Check or uncheck the "Customer Agreement Received" box to indicate that you have received the official document formalizing the customer agreement. From the Billing module > Order view, you can quickly see all orders for which you have or have not received the customer agreement

  • Verify the payment terms

  • Validate the billing details. If no billing address is suggested in the "Address" field, it means you have not entered a billing address on the client company card (see Display your client's address on invoices).

  • IMPORTANT: "Billing type": Schedule or Monthly. By default, the tool will suggest:

    • Schedule for a unit product sale and for annual, semi-annual, and quarterly subscriptions. With this billing type, you must define the different deadlines (date, title, and amount)

    • Monthly for a product sale with a monthly subscription. With this billing type, the tool will suggest creating invoices for each month of the subscription period. => It is possible to change the "billing type" manually

Once the order is saved, you can attach documents; useful for attaching, for example, the signed order.

If needed:

You can refer to the tutorial on Order management

To facilitate the creation of your orders, you can configure your default order from the Administrator interface (the standard legal notices to display, standard payment terms, bank details, etc.): Administrator Interface > Legal Agencies section > Relevant Legal Agency > "Billing" tab !

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